1 |
Terwujudnya program inovatif untuk meraih segmen pasar baru |
Persentase layanan untuk pangsa pasar non JKN |
|
8.30 |
30.00 |
361 |
16.60 |
55.00 |
331 |
24.90 |
80.00 |
321 |
33.20 |
90.00 |
271 |
41.50 |
100.00 |
241 |
49.80 |
100.00 |
201 |
58.10 |
100.00 |
172 |
66.40 |
100.00 |
151 |
74.70 |
100.00 |
134 |
83.00 |
100.00 |
120 |
91.30 |
100.00 |
110 |
100.00 |
100.00 |
100 |
Persentase |
2 |
Terwujudnya program inovatif untuk meraih segmen pasar baru |
Ketercapaian program untuk rebranding RSO |
|
8.30 |
8.30 |
100 |
16.60 |
16.60 |
100 |
24.90 |
24.90 |
100 |
33.20 |
33.20 |
100 |
41.50 |
41.50 |
100 |
49.80 |
49.80 |
100 |
58.10 |
58.10 |
100 |
66.40 |
66.40 |
100 |
74.70 |
74.70 |
100 |
83.00 |
83.00 |
100 |
91.30 |
91.30 |
100 |
100.00 |
100.00 |
100 |
Persentase |
3 |
Terwujudnya produk unggulan sebagai daya saing RS |
Persentase produk layanan unggulan RSO |
|
8.30 |
30.00 |
361 |
16.60 |
55.00 |
331 |
24.90 |
80.00 |
321 |
33.20 |
100.00 |
301 |
41.50 |
100.00 |
241 |
49.80 |
100.00 |
201 |
58.10 |
0.00 |
0 |
66.40 |
100.00 |
151 |
74.70 |
0.00 |
0 |
83.00 |
0.00 |
0 |
91.30 |
0.00 |
0 |
100.00 |
100.00 |
100 |
Persentase |
4 |
Terdapatnya skill baru untuk menunjang layanan unggulan dan meningkatkan daya saing RS |
Persentase karyawan yang mendapatkan pelatihan skill baru yang menunjang layanan unggulan |
|
8.30 |
8.30 |
100 |
16.60 |
16.60 |
100 |
24.90 |
24.90 |
100 |
33.20 |
33.20 |
100 |
41.50 |
41.50 |
100 |
49.80 |
49.80 |
100 |
58.10 |
100.00 |
172 |
66.40 |
66.40 |
100 |
74.70 |
100.00 |
134 |
83.00 |
100.00 |
120 |
91.30 |
100.00 |
110 |
100.00 |
100.00 |
100 |
Persentase |
5 |
Terwujudnya digitalisasi proses pelayanan dan proses manajemen RS |
Persentase unit layanan dan unit pendukung yang sudah memiliki konektivitas melalui SIM RS |
|
8.30 |
26.00 |
313 |
16.60 |
32.00 |
193 |
24.90 |
35.00 |
141 |
33.20 |
43.00 |
130 |
41.50 |
51.00 |
123 |
49.80 |
57.00 |
114 |
58.10 |
59.00 |
102 |
66.40 |
60.00 |
90 |
74.70 |
72.70 |
97 |
83.00 |
77.20 |
93 |
91.30 |
83.00 |
91 |
100.00 |
84.84 |
85 |
Persentase |
6 |
Terwujudnya digitalisasi proses pelayanan dan proses manajemen RS |
Ketercapaian pembuatan aplikasi yang bisa diakses melalui mobile communication devices |
|
8.30 |
0.00 |
0 |
16.60 |
0.00 |
0 |
24.90 |
0.00 |
0 |
33.20 |
0.00 |
0 |
41.50 |
0.00 |
0 |
49.80 |
0.00 |
0 |
58.10 |
55.00 |
95 |
66.40 |
55.00 |
83 |
74.70 |
85.00 |
114 |
83.00 |
96.00 |
116 |
91.30 |
100.00 |
110 |
100.00 |
100.00 |
100 |
Persentase |
7 |
Terwujudnya proses pelayanan dan manajemen yang lebih efisien |
Persentase unit layanan dengan rerata waktu tunggu pelayanan kurang dari target |
|
82.00 |
99.80 |
122 |
82.00 |
99.80 |
122 |
82.00 |
99.80 |
122 |
82.00 |
99.80 |
122 |
83.00 |
97.05 |
117 |
83.00 |
97.05 |
117 |
83.00 |
100.00 |
120 |
83.00 |
100.00 |
120 |
84.00 |
100.00 |
119 |
84.00 |
99.90 |
119 |
84.00 |
99.90 |
119 |
84.00 |
99.90 |
119 |
Persentase |
8 |
Terwujudnya proses pelayanan dan manajemen yang lebih efisien |
Persentase keluhan pelanggan yang ditindaklanjuti |
|
82.00 |
100.00 |
122 |
82.00 |
100.00 |
122 |
82.00 |
100.00 |
122 |
82.00 |
100.00 |
122 |
83.00 |
100.00 |
120 |
83.00 |
100.00 |
120 |
83.00 |
100.00 |
120 |
83.00 |
100.00 |
120 |
84.00 |
100.00 |
119 |
84.00 |
100.00 |
119 |
84.00 |
100.00 |
119 |
84.00 |
100.00 |
119 |
Persentase |
9 |
Terdapatnya segmen pasar baru (kerjasama perusahaan multi-nasional dan BUMN) |
Ketercapaian pembuatan MoU dengan perusahaan multi-nasional, BUMN dll sebagai pangsa pasar pengguna layanan RSO |
|
8.30 |
8.30 |
100 |
16.60 |
16.60 |
100 |
24.90 |
24.90 |
100 |
33.20 |
33.20 |
100 |
41.50 |
41.50 |
100 |
49.80 |
49.80 |
100 |
58.10 |
58.10 |
100 |
66.40 |
66.40 |
100 |
74.70 |
74.70 |
100 |
83.00 |
83.00 |
100 |
91.30 |
91.30 |
100 |
100.00 |
100.00 |
100 |
Persentase |
10 |
Terdapatnya segmen pasar baru (kerjasama perusahaan multi-nasional dan BUMN) |
Ketercapaian persentase pasien non JKN |
|
30.00 |
27.70 |
92 |
30.00 |
27.98 |
93 |
30.00 |
27.04 |
90 |
30.00 |
25.70 |
86 |
30.00 |
30.50 |
102 |
30.00 |
27.41 |
91 |
30.00 |
25.60 |
85 |
30.00 |
25.06 |
84 |
30.00 |
21.68 |
72 |
30.00 |
23.38 |
78 |
30.00 |
20.93 |
70 |
30.00 |
22.01 |
73 |
Persentase |
11 |
Terwujudnya peningkatan kepuasan pelanggan |
Indeks Kepuasan Masyarakat |
|
84.00 |
88.22 |
105 |
84.00 |
88.22 |
105 |
84.00 |
88.58 |
105 |
84.00 |
88.58 |
105 |
84.00 |
88.58 |
105 |
84.00 |
88.84 |
106 |
84.00 |
88.84 |
106 |
84.00 |
88.84 |
106 |
84.00 |
89.24 |
106 |
84.00 |
89.24 |
106 |
84.00 |
89.24 |
106 |
84.00 |
89.38 |
106 |
Persentase |
12 |
Terdapatnya sumber-sumber pendapatan baru |
Rasio PNBP Terhadap Biaya Operasional (PB) |
|
75.00 |
0.00 |
0 |
75.00 |
129.89 |
173 |
75.00 |
129.59 |
173 |
80.00 |
68.11 |
85 |
80.00 |
89.76 |
112 |
80.00 |
88.85 |
111 |
82.00 |
88.08 |
107 |
82.00 |
91.41 |
111 |
82.00 |
108.45 |
132 |
85.00 |
94.12 |
111 |
85.00 |
92.46 |
109 |
85.00 |
95.57 |
112 |
Persentase |
13 |
Peningkatan akses dan mutu pelayanan rujukan terintegrasi |
Persentase pelaksanaan Sistem Rujukan Terintegrasi di RS UPT Vertikal (SISRUTE) |
|
70.00 |
97.05 |
139 |
70.00 |
77.78 |
111 |
70.00 |
70.00 |
100 |
70.00 |
66.60 |
95 |
70.00 |
86.70 |
124 |
70.00 |
85.71 |
122 |
70.00 |
83.30 |
119 |
70.00 |
88.88 |
127 |