1 |
Terwujudnya peningkatan kepuasan stakeholder |
Indeks Kepuasan Pelanggan |
|
88.50 |
84.13 |
95 |
88.50 |
83.97 |
95 |
88.50 |
86.99 |
98 |
88.50 |
83.00 |
94 |
88.50 |
83.00 |
94 |
88.50 |
83.30 |
94 |
88.50 |
84.83 |
96 |
88.50 |
86.99 |
98 |
88.50 |
84.84 |
96 |
88.50 |
77.08 |
87 |
88.50 |
82.60 |
93 |
88.50 |
83.87 |
95 |
|
2 |
Terwujudnya peningkatan kepuasan stakeholder |
Jumlah pelayanan Pengujian/Kalibrasi Alkes |
|
2000.00 |
449.00 |
22 |
2000.00 |
1899.00 |
95 |
2000.00 |
1235.00 |
62 |
2250.00 |
2103.00 |
93 |
2250.00 |
2735.00 |
122 |
2250.00 |
3075.00 |
137 |
2250.00 |
5059.00 |
225 |
2250.00 |
2577.00 |
115 |
2250.00 |
4922.00 |
219 |
2500.00 |
2619.00 |
105 |
2500.00 |
3455.00 |
138 |
2500.00 |
1886.00 |
75 |
|
3 |
Terwujudnya peningkatan kepuasan stakeholder |
Jumlah pelayanan Pengujian/Uji Kesesuaian X-Ray |
|
40.00 |
45.00 |
113 |
40.00 |
42.00 |
105 |
40.00 |
47.00 |
118 |
40.00 |
45.00 |
113 |
40.00 |
45.00 |
113 |
50.00 |
26.00 |
52 |
50.00 |
37.00 |
74 |
46.00 |
65.00 |
141 |
40.00 |
61.00 |
153 |
40.00 |
85.00 |
213 |
40.00 |
77.00 |
193 |
40.00 |
53.00 |
133 |
|
4 |
Terwujudnya peningkatan kepuasan stakeholder |
Jumlah pelayanan pengujian Pemantauan Dosis Perorangan |
|
1833.00 |
2052.00 |
112 |
1833.00 |
1994.00 |
109 |
1833.00 |
1961.00 |
107 |
1833.00 |
2009.00 |
110 |
1833.00 |
2101.00 |
115 |
1833.00 |
1890.00 |
103 |
1833.00 |
1964.00 |
107 |
1833.00 |
1990.00 |
109 |
1833.00 |
1845.00 |
101 |
1833.00 |
1911.00 |
104 |
1833.00 |
2017.00 |
110 |
1833.00 |
1617.00 |
88 |
|
5 |
Terwujudnya peningkatan kepuasan stakeholder |
Jumlah pelayanan Inspeksi Sarana Prasarana |
|
0.00 |
29.00 |
100 |
0.00 |
10.00 |
100 |
0.00 |
4.00 |
100 |
12.00 |
3.00 |
25 |
17.00 |
0.00 |
0 |
20.00 |
2.00 |
10 |
30.00 |
33.00 |
110 |
30.00 |
17.00 |
57 |
30.00 |
130.00 |
433 |
30.00 |
3.00 |
10 |
38.00 |
2.00 |
5 |
43.00 |
2.00 |
5 |
|
6 |
Terwujudnya peningkatan kepuasan stakeholder |
Jumlah pelayanan Praktek Kerja/Magang |
|
1.00 |
4.00 |
400 |
2.00 |
2.00 |
100 |
3.00 |
0.00 |
0 |
4.00 |
3.00 |
75 |
4.00 |
0.00 |
0 |
5.00 |
4.00 |
80 |
5.00 |
0.00 |
0 |
4.00 |
4.00 |
100 |
4.00 |
4.00 |
100 |
2.00 |
17.00 |
850 |
3.00 |
0.00 |
0 |
3.00 |
9.00 |
300 |
|
7 |
Terwujudnya peningkatan kepuasan stakeholder |
Jumlah pelayanan Penelitian/Pelatihan |
|
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
0.00 |
1.00 |
100 |
2.00 |
2.00 |
100 |
3.00 |
0.00 |
0 |
1.00 |
1.00 |
100 |
1.00 |
0.00 |
0 |
1.00 |
0.00 |
0 |
0.00 |
3.00 |
100 |
1.00 |
1.00 |
100 |
1.00 |
2.00 |
200 |
0.00 |
0.00 |
100 |
|
8 |
Terwujudnya sistem revenue center yang berkesinambungan |
Jumlah unit revenue center |
|
6.00 |
6.00 |
100 |
6.00 |
6.00 |
100 |
6.00 |
6.00 |
100 |
6.00 |
6.00 |
100 |
6.00 |
6.00 |
100 |
6.00 |
6.00 |
100 |
6.00 |
6.00 |
100 |
6.00 |
6.00 |
100 |
6.00 |
6.00 |
100 |
6.00 |
6.00 |
100 |
6.00 |
6.00 |
100 |
6.00 |
6.00 |
100 |
|
9 |
Terwujudnya sistem pelayanan pengujian dan kalibrasi yang terstandarisasi |
Jumlah rekalibrasi alat uji |
|
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
60.00 |
85.00 |
142 |
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
65.00 |
58.00 |
89 |
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
65.00 |
82.00 |
126 |
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
60.00 |
40.00 |
67 |
|
10 |
Terwujudnya sistem pelayanan pengujian dan kalibrasi yang terstandarisasi |
Jumlah ruang lingkup pelayanan yang terakreditasi |
|
25.00 |
25.00 |
100 |
25.00 |
25.00 |
100 |
25.00 |
25.00 |
100 |
25.00 |
25.00 |
100 |
25.00 |
25.00 |
100 |
25.00 |
25.00 |
100 |
26.00 |
25.00 |
96 |
26.00 |
25.00 |
96 |
26.00 |
25.00 |
96 |
26.00 |
25.00 |
96 |
26.00 |
25.00 |
96 |
26.00 |
25.00 |
96 |
|
11 |
Terwujudnya kemitraan yang luas |
Jumlah MOU pelayanan jangka panjang ? 3 tahun |
|
50.00 |
91.00 |
182 |
55.00 |
91.00 |
165 |
60.00 |
93.00 |
155 |
65.00 |
96.00 |
148 |
70.00 |
96.00 |
137 |
75.00 |
99.00 |
132 |
80.00 |
99.00 |
124 |
85.00 |
100.00 |
118 |
85.00 |
102.00 |
120 |
90.00 |
105.00 |
117 |
95.00 |
105.00 |
111 |
100.00 |
106.00 |
106 |
|
12 |
Terwujudnya sistem manajemen mutu |
Jumlah kegiatan peningkatan mutu |
|
0.00 |
0.00 |
100 |
1.00 |
1.00 |
100 |
0.00 |
4.00 |
100 |
1.00 |
0.00 |
0 |
1.00 |
0.00 |
0 |
0.00 |
1.00 |
100 |
1.00 |
0.00 |
0 |
1.00 |
0.00 |
0 |
0.00 |
1.00 |
100 |
1.00 |
0.00 |
0 |
0.00 |
1.00 |
100 |
0.00 |
1.00 |
100 |
|
13 |
Terwujudnya sistem manajemen pemasaran yang efektif dan efisien |
Jumlah fasyankes yang terlayani : a. Pengujian Kalibrasi Alkes |
|
20.00 |
17.00 |
85 |
20.00 |
37.00 |
185 |
20.00 |
33.00 |
165 |
25.00 |
41.00 |
164 |
25.00 |
25.00 |
100 |
30.00 |
35.00 |
117 |
46.00 |
32.00 |
70 |
46.00 |
38.00 |
83 |
48.00 |
53.00 |
110 |
40.00 |
38.00 |
95 |
40.00 |
55.00 |
138 |
40.00 |
64.00 |
160 |
|
14 |
Terwujudnya sistem manajemen pemasaran yang efektif dan efisien |
Jumlah fasyankes yang terlayani : b.  Uji Kesesuaian/Pengujian Pesawat Sinar X |
|
20.00 |
16.00 |
80 |
20.00 |
18.00 |
90 |
20.00 |
19.00 |
95 |
20.00 |
16.00 |
80 |
20.00 |
16.00 |
80 |
20.00 |
13.00 |
65 |