1 |
Terwujudnya kepuasan stakeholder |
Tingkat kepuasan pelanggan |
|
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
94.00 |
99.38 |
106 |
94.00 |
99.38 |
106 |
94.00 |
99.38 |
106 |
94.00 |
99.44 |
106 |
94.00 |
99.44 |
106 |
94.00 |
99.44 |
106 |
94.00 |
99.00 |
105 |
94.00 |
0.00 |
0 |
94.00 |
0.00 |
0 |
94.00 |
0.00 |
0 |
|
DITJEN PELAYANAN KESEHATAN |
|
2 |
Terwujudnya kepuasan stakeholder |
Komplain yang ditindaklanjuti |
|
94.00 |
100.00 |
106 |
94.00 |
100.00 |
106 |
94.00 |
100.00 |
106 |
94.00 |
100.00 |
106 |
94.00 |
100.00 |
106 |
94.00 |
100.00 |
106 |
94.00 |
100.00 |
106 |
94.00 |
100.00 |
106 |
94.00 |
100.00 |
106 |
94.00 |
0.00 |
0 |
94.00 |
0.00 |
0 |
94.00 |
0.00 |
0 |
|
DITJEN PELAYANAN KESEHATAN |
|
3 |
Terwujudnya pelayanan yang berkualitas |
Kelengkapan pengisian informed consent |
|
100.00 |
100.00 |
100 |
100.00 |
100.00 |
100 |
100.00 |
100.00 |
100 |
100.00 |
100.00 |
100 |
100.00 |
100.00 |
100 |
100.00 |
100.00 |
100 |
100.00 |
100.00 |
100 |
100.00 |
100.00 |
100 |
100.00 |
100.00 |
100 |
100.00 |
0.00 |
0 |
100.00 |
0.00 |
0 |
100.00 |
0.00 |
0 |
|
DITJEN PELAYANAN KESEHATAN |
|
4 |
Terwujudnya pelayanan yang berkualitas |
Waktu penyediaan dokumen rekam medis sesuai standar |
|
92.00 |
98.00 |
107 |
92.00 |
97.69 |
106 |
92.00 |
97.51 |
106 |
92.00 |
98.00 |
107 |
92.00 |
94.33 |
103 |
92.00 |
91.67 |
100 |
92.00 |
95.65 |
104 |
92.00 |
93.47 |
102 |
92.00 |
94.97 |
103 |
92.00 |
0.00 |
0 |
92.00 |
0.00 |
0 |
92.00 |
0.00 |
0 |
|
DITJEN PELAYANAN KESEHATAN |
|
5 |
Terwujudnya pelayanan yang berkualitas |
Waktu tunggu hasil pelayanan laboratorium ruang gawat darurat sesuai standar |
|
92.00 |
100.00 |
109 |
92.00 |
100.00 |
109 |
92.00 |
100.00 |
109 |
92.00 |
100.00 |
109 |
92.00 |
100.00 |
109 |
92.00 |
100.00 |
109 |
92.00 |
100.00 |
109 |
92.00 |
100.00 |
109 |
92.00 |
100.00 |
109 |
92.00 |
0.00 |
0 |
92.00 |
0.00 |
0 |
92.00 |
0.00 |
0 |
|
DITJEN PELAYANAN KESEHATAN |
|
6 |
Terwujudnya pelayanan yang berkualitas |
Waktu tunggu pelayanan obat sesuai standar |
|
87.00 |
100.00 |
115 |
87.00 |
99.00 |
114 |
87.00 |
99.00 |
114 |
87.00 |
93.72 |
108 |
87.00 |
99.21 |
114 |
87.00 |
98.73 |
113 |
87.00 |
98.34 |
113 |
87.00 |
99.36 |
114 |
87.00 |
98.09 |
113 |
87.00 |
0.00 |
0 |
87.00 |
0.00 |
0 |
87.00 |
0.00 |
0 |
|
DITJEN PELAYANAN KESEHATAN |
|
7 |
Terwujudnya pelayanan yang berkualitas |
Waktu tunggu pelayanan rawat jalan sesuai standar |
|
87.00 |
98.46 |
113 |
87.00 |
97.48 |
112 |
87.00 |
98.00 |
113 |
87.00 |
99.41 |
114 |
87.00 |
99.14 |
114 |
87.00 |
99.37 |
114 |
87.00 |
99.06 |
114 |
87.00 |
97.12 |
112 |
87.00 |
98.00 |
113 |
87.00 |
0.00 |
0 |
87.00 |
0.00 |
0 |
87.00 |
0.00 |
0 |
|
DITJEN PELAYANAN KESEHATAN |
|
8 |
Terwujudnya Peningkatan Kompetensi SDM |
Terlaksananya kelas edukasi kesehatan bagi pegawai Kemenkes |
|
8.00 |
0.00 |
0 |
16.00 |
0.00 |
0 |
24.00 |
8.30 |
35 |
32.00 |
16.67 |
52 |
40.00 |
33.30 |
83 |
48.00 |
41.70 |
87 |
56.00 |
50.00 |
89 |
64.00 |
58.33 |
91 |
72.00 |
66.67 |
93 |
80.00 |
0.00 |
0 |
88.00 |
0.00 |
0 |
95.00 |
0.00 |
0 |
|
DITJEN PELAYANAN KESEHATAN |
|
9 |
Terwujudnya Peningkatan Kompetensi SDM |
Persentase pelatihan bagi pegawai UPK |
|
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
22.50 |
14.28 |
63 |
22.50 |
14.28 |
63 |
22.50 |
14.28 |
63 |
45.00 |
41.07 |
91 |
45.00 |
41.07 |
91 |
45.00 |
41.07 |
91 |
67.50 |
100.00 |
148 |
67.50 |
0.00 |
0 |
67.50 |
0.00 |
0 |
90.00 |
0.00 |
0 |
|
DITJEN PELAYANAN KESEHATAN |
|
10 |
Terwujudnya peningkatan sarana dan prasarana |
Terlaksananya kalibrasi alat-alat kesehatan |
|
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
0.00 |
61.00 |
100 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0 |
100.00 |
0.00 |
0 |
|
DITJEN PELAYANAN KESEHATAN |
|
11 |
Terwujudnya peningkatan teknologi informasi dan komunikasi terintegrasi |
Adanya aplikasi sistem informasi terintegrasi |
|
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
0.00 |
0.00 |
0 |
0.00 |
0.00 |
0 |
100.00 |
0.00 |
0 |
|
DITJEN PELAYANAN KESEHATAN |
|
12 |
Terwujudnya Akuntabilitas Anggaran |
Realisasi anggaran |
|
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
15.00 |
14.24 |
95 |
15.00 |
14.24 |
95 |
15.00 |
14.24 |
95 |
40.00 |
37.04 |
93 |
40.00 |
48.58 |
121 |
40.00 |
53.61 |
134 |
60.00 |
61.84 |
103 |
60.00 |
0.00 |
0 |
60.00 |
0.00 |
0 |
90.00 |
0.00 |
0 |
|
DITJEN PELAYANAN KESEHATAN |
|
13 |
Terwujudnya Akuntabilitas Anggaran |
Laporan keuangan tepat waktu |
|
100.00 |
100.00 |
100 |
100.00 |
100.00 |
100 |
100.00 |
100.00 |
100 |
100.00 |
100.00 |
100 |
100.00 |
100.00 |
100 |
100.00 |
100.00 |
100 |
100.00 |
100.00 |
100 |
100.00 |
100.00 |
100 |
100.00 |
100.00 |
100 |
100.00 |
0.00 |
0 |
100.00 |
0.00 |
0 |
100.00 |
0.00 |
0 |
|
DITJEN PELAYANAN KESEHATAN |
|
14 |
Meningkatnya mutu pelayanan kesehatan rujukan |
Indeks Kepuasan Masyarakat |
|
0.00 |
0.00 |
100 |
0.00 |
0.00 |
100 |
80.00 |
84.50 |
106 |
80.00 |
84.50 |
106 |
80.00 |
84.50 |
106 |